Table of Contents
- Our extensive range of games
- Authorization and security standards
- Various payment options
- Attractive bonus system
- Competent customer service around the clock
The diverse range of games
At spinrollz.ch, we focus on quality over quantity and offer players a hand-picked selection of top games. Our portfolio includes over 2,500 games from renowned developers such as NetEnt, Microgaming, Pragmatic Play, and Evolution Gaming. We are extremely proud of our live gaming section, where trained dealers bring a realistic casino atmosphere right into your home.
This selection of titles was compiled according to plan to appeal to both newcomers and experienced players. High-volatility slots with progressive jackpots sit alongside tried-and-tested table games with low betting limits. The algorithm constantly analyzes player behavior and adapts its recommendations individually so that every user can find their preferred game categories more quickly.
| Slot machines | 1.800+ | 96,4% | Book of Dead, Starburst, Gonzos Quest |
| Live Casino | 120+ | 98,2% | Lightning Roulette, Grand VIP Blackjack |
| Board games | 350+ | 97,8% | European Roulette, Baccarat, Poker |
| Jackpot games | 65+ | 94,5% | Mega Moolah, Divine Fortune |
| Video Poker | 85+ | 99,1% | Jacks or Better, Deuces Wild |
Licensing and safety standards
Our casino operates under a full gaming license from the Malta Gaming Authority (MGA), one of the most renowned regulatory authorities worldwide. This license ensures that all our games are periodically checked by neutral testing institutes such as eCOGRA. The Maltese authority has been carrying out rigorous control measures since 2001 and has established standards that are considered the global benchmark.
Privacy is our top priority. We use 256-bit SSL encryption, which complies with banking standards and protects all transactions and personal data. Our servers are located in maximum security data centers within the European Union, which ensures further protection in accordance with GDPR guidelines. All financial transactions are secured by multilateral verification procedures.
Responsible gaming as a core value
We have implemented extensive systems to identify and prevent problematic gaming behavior at an early stage. Players can set deposit limits, define loss limits, or request temporary breaks at any time. Our system automatically identifies behavioral trends that could indicate gambling addiction and proactively offers support.
Flexible payment options
The financial transactions at our casino are designed to combine maximum flexibility with maximum security. We accept traditional banking methods as well as modern cryptocurrencies and e-wallets. Withdrawals are usually processed within 24 hours, with e-wallet transactions often being processed even faster.
| Visa/Mastercard | 10 EUR | Sofort | 1-3 business days | None |
| Skrill | 10 EUR | Sofort | 0-24 hours | None |
| Neteller | 10 EUR | Immediately | 0-24 hours | None |
| Bitcoin | 20 EUR | fifteen to thirty minutes | 1-2 hours | Network fees |
| SEPA credit transfer | 20 EUR | one to three business days | three to five business days | None |
| PayPal | 10 EUR | Immediately | 0-24 hours | None |
Attractive bonus system
The tiered bonus system was designed to reward long-term loyalty while ensuring fair conditions. New players receive a tiered new customer bonus on their first three deposits, while regular customers benefit from weekly cashback offers and exclusive tournaments.
Transparent Bonus Terms and Conditions
All bonus offers are subject to clearly defined wagering requirements, which are typically 35 times the bonus amount. In contrast to many of our competitors, we do not set any maximum win limits for bonus winnings. The wagering requirements can be met 100 percent through slot machines and 10 percent through table games.
- New customer bonus of up to five hundred EUR plus two hundred free spins spread over three deposits
- Weekly cashback program with up to 15% refund on losses
- Five-tier VIP program with exclusive benefits such as personal account managers
- Monthly tournaments with guaranteed prize pools of over fifty thousand EUR
- Loyalty points system, in which every purchase generates points that can be converted into bonus credit
Professional customer service around the clock
Our multilingual support team is available 24 hours a day, seven days a week. We offer three contact channels: live chat with average response times of less than two minutes, email customer service with response times within four hours, and an extensive FAQ section with over 150 detailed articles on frequently asked questions.
Technical expertise and problem solving
Our support staff undergo intensive training on all technical aspects of the platform as well as legal requirements. They are authorized to make decisions independently and can resolve most issues without escalation. For more complex technical issues, a dedicated tech team is available to respond within 30 minutes.
- German-speaking support without waiting times thanks to sufficient staffing
- Video call option for complex verification processes to speed up the Know Your Customer check
- Proactive notifications about account changes and new promotions via email and SMS
- Exclusive VIP hotline for VIP members with direct access to senior managers
Our casino sees itself as a long-term partner for all gaming enthusiasts. The combination of technological innovation, strict security protocols, and customer-oriented service makes us the preferred choice for discerning players in German-speaking countries. We continuously invest in improving our platform and actively listen to feedback from our community.
